Frequently Asked Questions
ABOUT OUR PRODUCTS
What are the items available at The Tasteful Selections?
The Tasteful Selections is home to high-quality, premium products like wagyu beef, caviar, truffles, and more.
Are items in The Tasteful Selections available in groceries?
The Tasteful Selections items are not available in the big groceries anywhere in the Philippines. For now, it is exclusively available at The Tasteful Selections website and some select partners.
How can I be assured that I’m buying a high-quality product?
Items available at The Tasteful Selections have passed meticulous qualification by our food experts, in-house chefs, and curators, to make sure we only bring the finest quality products. These items are sourced from around the world from our award-winning partners.
SHOPPING AND ORDERING
Do you ship nationwide?
We currently ship to any point in Metro Manila only.
How long will it take for my orders to be delivered?
Please allow a maximum of two (2) working days to deliver your order right to your doorstep.
PAYMENT AND PROMOTION
Are promo codes applicable to all items in The Tasteful Selections?
Voucher codes shall only apply to specific items covered by the promo. Vouchers cannot be used with existing promos.
What are the available payment methods?
You may pay via Credit/ Debit Card, Gcash, or Bank Transfer.
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Do you have seasonal promos available?
We’ll be having seasonal promos that change every month. Follow us on our official Facebook and Instagram page to know the latest promos.
Are you open to resellers and distributors?
We are open to resellers and distributors that will pass our qualification process to become our partners in promoting these exclusive brands in the Philippines.
Are you open to bulk orders?
Yes, we are open to bulk orders. Just contact us on our social media pages or email us at email@example.com
REFUNDS & EXCHANGES
I am not satisfied with the products I ordered; can I request a refund?
Our return policy covers products with factory defects that can only be discovered upon the opening of the packaging. All items are deemed received in good condition upon acknowledgment of receipt. Please inspect the items before receipt and do not accept products that are not in good condition.
For items that are proven to have factory defects, we will issue a replacement the following day. If you wish to change your order, the replacement should be of equal value. If a replacement is of lower value, the excess payment will not be refunded. If the item is of higher value, the customer will pay via our customer service for the balance amount.
Customer satisfaction is our utmost priority. Get in touch with us through our customer service and we’ll work to make it right.
Are there instructions on how products are used?
You may visit our website, thetastefulselections.com, for our delicious, easy-to-cook recipes at home.